Terms of service
OVERVIEW
This website is operated by Hooked By Alli. Throughout the site, the terms “we”, “us” and “our” refer to Hooked By Alli.
Hooked By Alli offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation visitors, customers and content contributors.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Our store is hosted on Shopify, which provides us with the online e-commerce platform to sell our products.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses or destructive code.
Any breach of these Terms will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current.
The material is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify the contents at any time, but we have no obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We are not liable for any modification, price change, suspension or discontinuation.
SECTION 5 – DIGITAL PRODUCTS
All products available on this website are digital crochet patterns in PDF format.
No physical products will be shipped.
Due to the nature of digital content:
- Products are delivered immediately after purchase
- No returns or exchanges are accepted
- Refunds are handled according to our Refund Policy: [LINK]
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide accurate and complete purchase and account information and to keep it updated.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or control.
Your use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or materials.
Please review third-party policies before engaging in any transactions.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you send us ideas, suggestions or other materials, you agree that we may use them without restriction.
We are not obligated to maintain confidentiality, provide compensation, or respond.
You agree your content does not violate any third-party rights or laws.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: [LINK]
SECTION 11 – ERRORS AND OMISSIONS
Occasionally there may be errors or inaccuracies related to product descriptions, pricing or availability.
We reserve the right to correct them and cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site:
- For unlawful purposes
- To violate intellectual property rights
- To harass, abuse, or discriminate
- To upload malicious code
- To collect personal data without consent
- For spam, phishing or similar activities
We reserve the right to terminate access for violations.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service is provided “as is” and “as available”.
We do not guarantee uninterrupted or error-free use.
Hooked By Alli shall not be liable for any damages, including loss of profits, data or other losses arising from the use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Hooked By Alli from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision is found unlawful or unenforceable, the remaining provisions will remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate access at any time if you violate the Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Italy.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms:
Hooked By Alli – Alessandra Lampertico
Email: info@hookedbyalli.com
Address: Via Molino Vecchio 7, Gorgonzola (MI), Italy
VAT Number: 14152010964