Politica Sugli Schemi Digitali

I modelli all'uncinetto offerti su questo sito sono prodotti digitali in formato PDF e saranno disponibili per il download immediatamente dopo l'acquisto.

Termini di utilizzo

  • Tutti i diritti relativi ai modelli sono riservati e protetti da copyright.

  • L'acquisto di un modello garantisce l'accesso esclusivamente personale.

  • È vietata la riproduzione, condivisione, distribuzione o rivendita, totale o parziale, del contenuto del file.

Politica sui rimborsi

  • A causa della natura digitale del prodotto, non sono previsti rimborsi, cambi o cancellazioni.

  • Ti invitiamo a leggere attentamente la descrizione del modello prima di completare l'acquisto.

Crediti e condivisione

  • È consentito realizzare progetti con questi modelli per uso personale, per regalo o beneficenza.

  • Se condividi il tuo lavoro online, ti chiediamo gentilmente di citare il nome del modello e l’autore, ove possibile.
Why are your yarns so expensive?

Our yarns are carefully selected and hand-dyed in small batches, using premium-quality fibers such as merino, alpaca, and other luxury blends. This artisanal process ensures unique colors and exceptional softness, unlike mass-produced yarns. We focus on sustainability, fair production, and high standards of craftsmanship, which naturally reflects in the price. Choosing our yarns means investing in quality materials that will make your handmade projects last longer and feel truly special.
Do you ship internationally?

Yes! We ship worldwide via reliable couriers. Shipping costs and delivery times are calculated at checkout.
How do pre-orders work?

Some yarns and collections are available on a pre-order basis only. This means we order the products from our suppliers after receiving your request. Estimated shipping times are always listed in the product description.
Are the yarns always in stock?

Not always. To ensure a curated selection of high-quality yarns, we often work with pre-orders or small limited quantities. If you find a color you love, we recommend grabbing it while it’s available.
When will I get my order?

f you placed a pre-order, the estimated shipping date is clearly indicated on the product page at the time of purchase. Your order will be shipped once the yarns arrive from our suppliers.

Once dispatched, these are the general delivery times (excluding possible customs delays):

  • 4–7 business days
  • 6–10 business days
  • 10–20 business days

Please note that during holidays, vacation periods, or peak seasons, deliveries may take longer than usual.
How much is shipping?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I return or exchange a product?

Yes, with some exceptions. Please check our Return & Refund Policy for full details.

Note: digital products (PDF patterns) and customized yarns cannot be refunded.
Do you host live events?

Yes! We regularly host Knit & Crochet Aperitivi in Milan, creative gatherings where you can bring your project, meet other makers, and enjoy a cozy evening together. Stay updated via our newsletter or Instagram.
What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, Klarna and other secure methods available at checkout.